Gacheri MburuguOf the unlived lives…You cannot judge me for what I did for this article to appear as if it was posted in 2021 yet you are reading it in the second week of…4 min read·Dec 31, 2021----
Gacheri MburuguThe God’s must be Crazy… and humans are nuts!I now realize that the events and madness on one side of the world could completely be unknown to and inexistent in another part of the…6 min read·Dec 13, 2021----
Gacheri MburuguCustomer experience [B]Sadly, this is one of those fields, just like in technology, where you are rendered irrelevant and obsolete without a warning. There is no6 min read·Dec 2, 2021----
Gacheri MburuguBuilding customer experience [A]The way companies manage to shift from one branding cliché to another baffles me all the time. Sadly or not, marketers have to keep up with…7 min read·Nov 10, 2021----
Gacheri MburuguDisrupting customer service.Employ all the customer service tricks in the book that you can, but if you cannot engage the customer in their language of choice, t6 min read·Oct 8, 2021----
Gacheri MburuguIt is a gift; uncertainty.if everything was all laid out in advance, it would take away the enthusiasm, the dangerous thrill, the curiosity, the creativity…7 min read·Sep 20, 2021----
Gacheri MburuguSomeone to believe in us.When someone believes in you or does something to imply that they do, you suddenly believe in yourself. You gain this courage5 min read·Sep 7, 2021----
Gacheri MburuguPeople always want to believe…A person so dear asked me once what gets me going in the morning… I didn’t think so much about the question until a few years later. Is it…5 min read·Aug 4, 2021----
Gacheri MburuguWriting about writing, and other stories…I’ve always imagined that I’d be writing my first piece while sipping tea and sporadically gazing over the scenic view of an ocean, or…5 min read·Jul 5, 2021----